“I don't think they're ready to go live with new ones until we get that straightened out,” Bost said about VA’s plan to continue deploying the Oracle Cerner system at additional medical facilities in roughly three months. VA announced last October that it was extending a previously announced delay on additional rollouts of the Oracle Cerner system until June 2023 “to address challenges with the system and make sure it is functioning optimally for veterans and for VA health care personnel.” As a result of delays and other issues associated with the software, the Oracle Cerner system has only been deployed at five facilities across the VA’s national network of 171 medical centers. A highly critical report released by the VA's Office of Inspector General in July 2022 also found that, following the new system’s rollout at the Mann-Grandstaff VA Medical Center in Spokane, Washington in October 2020, over 11,000 orders for clinical services were inadvertently directed to an “unknown queue” without alerting clinicians, which resulted in “multiple events of patient harm" to roughly 150 veterans. Since then, however, the deployment of the new system has been hampered by software outages, patient safety concerns, training difficulties, delays and cost overruns. 28 oversight hearing that VA has spent “over $1.7 billion dollars for failed predecessor electronic healthcare record systems” prior to the new Oracle Cerner EHR system.Ĭerner-which was acquired by Oracle last June-received a $10 billion contract in 2018 to upgrade VA’s EHR software.
Comptroller General Gene Dodaro previously told members of the committee during a Feb. VA’s legacy system, known as the Veterans Health Information Systems and Technology Architecture-or VistA-has been in use for more than 40 years, and the department has tried and failed several times to modernize it.
“And the most important standard is that the operator and manager and overseer of the particular VA where it is going to roll out is comfortable moving forward with changing a system.” “VA simply has to make sure that, at the place where they're going to roll it out, the standards are met,” he said. Mike Bost, R-Ill.-who chairs the House panel-placed much of the blame for the EHR system’s troubled deployment on the companies behind the new software, saying that “it’s Cerner and Oracle that need to get their act together.” Congress needs to advance legislation cracking down on Oracle Cerner’s management of the Department of Veterans Affairs’ multi-billion dollar electronic health record system, according to the top Republican on the House Veterans’ Affairs Committee, or lawmakers will have no choice but to terminate the project and reevaluate the future of the department’s EHR software modernization efforts.
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